Technical Consultant, ServiceNow
- Category
- ( Enterprise Service Management )
- Required Skills
- See official employer job description
- Experience
- Mid
- Openings
- 1
- Apply by
- November 29, 2026
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- Numeric salary range: Not disclosed — confirm before proceeding
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Check my fit & prepare →As a Technical Consultant, ServiceNow, you will design, configure, develop, and implement ServiceNow solutions aligned with business requirements and platform best practices. This role is primarily hands-on and focused on delivery.
You will work closely with Senior Technical Consultants, Principal Consultants, project managers, and client stakeholders to build scalable, supportable, and high-quality solutions. The ideal candidate will have strong experience in at least one primary ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or similar modules, along with solid platform development skills and a strong focus on code quality, maintainability, and delivery excellence.
Roles & Responsibilities
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Develop, configure, customize, and enhance ServiceNow applications based on business requirements and platform best practices.
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Design and implement solutions in one primary ServiceNow product area such as ITSM, ITAM, ITOM, CMDB, Service Portal, Integrations or related modules.
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Build and support workflows, flows, business rules, client scripts, UI policies, portals, workspaces, and integrations as needed.
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Develop and optimize integrations using supported ServiceNow capabilities, APIs, and standard methods.
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Translate approved requirements into scalable, supportable, and maintainable technical solutions.
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Troubleshoot issues, analyze root causes, and implement sustainable fixes.
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Perform unit testing, support QA and UAT, and contribute to code reviews and overall quality.
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Collaborate with stakeholders and project teams to clarify requirements and support delivery.
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Participate in Agile ceremonies, manage assigned priorities, and raise risks or blockers early.
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Maintain technical documentation and stay current with ServiceNow platform capabilities.
Qualifications & Experience
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3 to 6 years of experience working on the ServiceNow platform in a developer or technical consultant role.
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Strong hands-on experience in at least one ServiceNow product area such as ITSM, ITAM, ITOM, CMDB, Service Portal, Integrations, or similar modules.
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Solid experience in ServiceNow scripting using JavaScript, Glide APIs, workflows, Flow Designer, and platform customization.
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Good experience with integrations, REST APIs, imports, and automation capabilities within ServiceNow.
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Experience building or supporting Service Portal, Workspace, UI Builder, or related user interface components is preferred.
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Strong troubleshooting and problem-solving skills in a dynamic project environment.
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Good understanding of software development lifecycle principles and structured delivery methods.
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Ability to work independently on assigned tasks while collaborating effectively as part of a project team.
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Strong written and verbal communication skills.
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ServiceNow certifications such as CSA, CAD, or CIS are an advantage, though demonstrated hands-on capability is valued most.
Preferred Attributes
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Strong ownership of assigned work and accountability for delivery of quality.
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Ability to understand business needs and convert them into practical technical solutions.
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Strong attention to documentation, testing, and delivery discipline.
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Willingness to learn new ServiceNow modules and platform capabilities over time.
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Professional, collaborative, and delivery-focused approach.
Success Profile
Candidate Skill Fit Analysis
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Estimated In-Hand Salary
New Tax Regime (AY 2026–27)Editable what-if calculation; when employer pay is not disclosed, the starting amount is an example, not a salary offer. Indicative estimate using standard assumptions for EPF, professional tax and Section 87A. Actual payroll, benefits and deductions vary by employer and individual.
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