Forward Deployed Engineer (Expansion)

About Us

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation,  Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

Role Overview

The Forward Deployed Engineer (FDE) for the Expansion Sales team is a strategic hybrid of technical architect, advisor, and hands-on consultant.The Forward Deployed Engineer (FDE) sits at the intersection of sales and technology, owning the front-end of the revenue cycle for HighRadius’s Autonomous AI platform. You will partner directly with Account Executives to drive and close enterprise/ SMB deals within the existing customer base  — leading discovery, crafting compelling solution narratives, and delivering value-based demonstrations that help expand HighRadius footprint with existing customers. As the primary technical sales authority in the room, you will build executive-level credibility with CFOs and finance leaders, architecting tailored solutions that map directly to measurable ROI and business outcomes. This is a quota-owning role where your ability to translate complex AI capabilities into clear business value will be critical.

Core Responsibilities

Autonomous Solution Architecture & Value

• Lead solutioning and discovery discussions with clients, helping them move from manual processes to advanced AI that helps them make better decisions and scale their operations.
• Deliver highly compelling product demonstrations showcasing how HighRadius’s capabilities solve specific customer challenges 
• Build and deploy high fidelity Agentic AI pilots and simulations that fastrack customer ROI drivers, such as DSO reduction and help customers reach their financial goals, like improving cash flow or reducing late payments.
• Build Proof of Concept (POC) to showcase the future state of a full scale deployment, using the success of the agent pilot as the base 
• Serve as the primary technical subject matter expert during the sales cycle.
• Build business cases and financial models that demonstrate actual financial gains and productivity improvement using our solution.
• Act as a subject matter expert, translating field-level AI challenges into strategic influence over the HighRadius agentic platform roadmap.

Sales and Deal Strategy

• Partner with Account Executives in owning the end-to-end deal lifecycle by developing comprehensive opportunity plans and driving rigorous execution to exceed sales targets.
• Partner with Marketing to refine value propositions and lead-generation messaging, ensuring alignment with customer automation needs and the competitive landscape.
• Develop and present sophisticated cost-benefit ROI models and conduct technical maturity assessments to define long-term account strategies and product roadmaps.
• Collaborate cross-functionally with Product, Engineering, Customer Success, Finance & Legal teams to ensure seamless solution delivery and sustained customer satisfaction.

AI Innovation & Field Validation

• Work directly with key customers to demonstrate existing and new AI features, with custom workflows leveraging real-time client data.
• Drive structured feedback loops to Engineering and Product teams to harden the agentic platform based on field-validated insights.

Key Qualifications

• Minimum of 3+ years of relevant experience in Technical Sales, Solution Selling, or Consulting within a quota-bearing environment; experience selling to the Office of the CFO is highly preferred.
• Proven track record in Enterprise SaaS and a deep aptitude for technical business conversations with both IT and finance stakeholders.
• Advanced communication and interpersonal skills, with the ability to simplify complex AI concepts for executive audiences and provide technical specifications to Engineering.
• Demonstrated high agency and the ability to operate independently in high-stakes environments/ Proactively navigated high-pressure scenarios to deliver results with minimal oversight 
• Adequate technical knowledge of AI and Large Language Models (LLMs) is a distinct advantage.
• Strong domain expertise in Finance (CFO office), with a solid understanding of ERP systems and Order-to-Cash processes.
• Experience in technical consulting or pre-sales, with a knack for building ROI models.
• MBA preferred; Bachelor’s degree with significant relevant work experience (3+ years) will be considered. Knowledge of Accounts Receivable and Order-to-Cash processes is a distinct advantage.

What You’ll Get

• Competitive salary.
• Fun-filled work culture (https://www.highradius.com/culture/)
• Equal employment opportunities.
• Opportunity to build with a pre-IPO Global SaaS Centaur.

Responsibilities

• Lead end-to-end execution of projects and cross-functional deliverables for Forward Deployed Engineer (Expansion).
• Collaborate closely with departmental peers and stakeholders to ensure seamless operational continuity.
• Monitor core performance KPIs, troubleshoot bottlenecks, and implement optimization protocols.
• Champion high quality standards, peer reviews, and comprehensive team documentation.