Associate Architect (VMWare / Windows)

About Us

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide. Trusted by prestigious organisations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s, and many others, HighRadius optimises order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner’s Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.
With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experienced a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, we’re in the pre-IPO stage, poised for rapid growth. We invite passionate, diverse individuals to join us on this exciting path to becoming a publicly traded company and to help shape our promising future.

Job Summary

We are seeking a highly technical and resilient Associate Architect (VMWare / Windows) to engineer, scale, and govern our hybrid enterprise infrastructure and cloud operations pipeline. In this role, you will bridge the gap between business architecture and low-level technical execution, architecting highly available VMware and AWS environments, implementing robust CI/CD deployment workflows, and leading cross-functional alignment across multiple engineering squads.The ideal candidate is a technical powerhouse with deep expertise in Windows Server lifecycles, enterprise virtualization, and cloud systems engineering, possessing a zero-trust mindset toward PCI compliance, hardened security baselines, and rapid incident mitigation.

Key Responsibilities

• Lead and coordinate cross-functional teams and external stakeholders to align infrastructure delivery with broader business objectives.
• Act as the primary point of contact for critical escalations, driving accountability and ensuring seamless communication during high-pressure situations.
• Manage and maintain enterprise virtualization environments, overseeing ESXi host and vCenter upgrades to ensure high availability and optimal resource utilization.
• Engineer and support mid-level complexity AWS cloud infrastructure, leveraging cloud services to optimize workloads, improve scalability, and maintain overall environment health.
• Administer, optimize, and maintain critical business applications on Windows platforms, including SFTP, SMTP, MI2, and MC2 systems.
• Orchestrate end-to-end Windows OS upgrades and legacy-to-modern system migrations, minimizing downtime and mitigating compatibility risks.
• Design and execute robust build and deployment workflows tailored for Windows environments to streamline application delivery.
• Manage comprehensive patch management schedules, ensuring all Windows servers remain secure against emerging vulnerabilities.
• Spearhead PCI Audit handling and compliance readiness, ensuring infrastructure configurations and access controls rigorously meet industry security standards.
• Own the Root Cause Analysis (RCA) process for major incidents, identifying systemic vulnerabilities and implementing permanent remediation steps.
• Provide deep technical troubleshooting expertise across complex, multi-tiered infrastructure to maintain strict SLA compliance.
• Oversee software and tool subscription renewals, forecasting budget requirements to prevent service disruptions for critical operational tools.

Skill & Experience Needed

• 8+ years of experience in systems engineering, cloud operations, or enterprise infrastructure management.
• Systems Administration: Deep expertise in Windows Server environments, OS lifecycle management, patching tools, and core services (SFTP, SMTP).
• Virtualization & Cloud: Strong hands-on experience with VMware (ESXi, vCenter upgrades) and mid-level AWS cloud engineering (EC2, VPC, S3, IAM, etc.).
• Compliance: Proven track record handling rigorous security audits, specifically PCI compliance.
• Leadership & Communication: Exceptional stakeholder management skills with the ability to lead multi-team collaborations and handle high-stakes technical escalations calmly and effectively.

What You’ll Get

• Competitive salary.
• Fun-filled work culture (https://www.highradius.com/culture/).
• Equal employment opportunities.
• Opportunity to build with a pre-IPO Global SaaS Centaur.

Responsibilities

• Lead end-to-end execution of projects and cross-functional deliverables for Associate Architect (VMWare / Windows).
• Collaborate closely with departmental peers and stakeholders to ensure seamless operational continuity.
• Monitor core performance KPIs, troubleshoot bottlenecks, and implement optimization protocols.
• Champion high quality standards, peer reviews, and comprehensive team documentation.