Senior Accountant – Collections

WHAT YOU WILL BE DOING

Customer Communication & Account Support

• Respond to customer inquiries related to account statements, payment status, and invoice clarifications.
• Provide banking and remittance details as needed to facilitate timely payments.
• Collaborate with the Collections Specialist on customer follow-ups, focusing on accounts < $100K or < 90 days overdue.
• Maintain accurate contact information and payment preferences for customer records.

Collections & Issue Resolution

• Monitor customer invoice activity on third-party platforms (e.g., Ariba, Coupa, Taulia).
• Coordinate internally with the Billing and Collections teams to address disputes, mismatches, and delayed payments.
• Escalate high-risk accounts or aged balances to the Collections Lead with appropriate context.
• Track resolution progress for assigned escalations and ensure timely closure.

 

Cash Application & Reconciliations

• Perform daily cash application by reconciling customer deposits with open invoices.
• Investigate payment discrepancies or unidentified receipts and coordinate with customers or internal teams for resolution.
• Support month-end close activities by ensuring accurate cash postings and clean AR ledgers.

Reporting & Platform Oversight

• Prepare and distribute daily AR/AP Flash Reports and contribute to aging trend analysis.
• Maintain a log of third-party billing platform activity and reconcile payments regularly.

Provide input for dashboards or weekly status reports to highlight AR performance and collection risk.

WHAT YOU BRING

• Bachelor’s degree in Accounting, Finance, or a related field (preferred).
• Minimum 5 years of experience in accounts receivable.
• Hands-on experience with ERP systems (e.g., NetSuite) and third-party billing platforms (Ariba, Coupa, Taulia).
• Proficient in MS Excel (vlookups, pivot tables, etc.).
• Strong attention to detail and organizational skills with the ability to manage recurring tasks with consistency.
• Effective communicator who can coordinate well across finance, sales, and customer-facing teams.

Security & Compliance
This role requires adherence to Saviynt’s information security and privacy policies and procedures, including annual security training.

Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Responsibilities

• Lead end-to-end execution of projects and cross-functional deliverables for Senior Accountant - Collections.
• Collaborate closely with departmental peers and stakeholders to ensure seamless operational continuity.
• Monitor core performance KPIs, troubleshoot bottlenecks, and implement optimization protocols.
• Champion high quality standards, peer reviews, and comprehensive team documentation.