Travel Desk Specialist
- Category
- ( Shared Services )
- Required Skills
- See official employer job description
- Experience
- Mid
- Openings
- 1
- Apply by
- November 28, 2026
Know the opportunity before you apply.
- Business verification: Not confirmed
- Numeric salary range: Not disclosed — confirm before proceeding
- Source: External source · View original source
- Employer response target: Not provided by employer · Not guaranteed
- No-candidate-fee declaration: Not recorded for this listing
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Check my fit & prepare →The Travel Desk Analyst will manage end-to-end business travel arrangements for employees, with primary responsibility for hotel bookings and international air travel. The role will ensure that travel is arranged accurately, cost-effectively, and in accordance with company travel policies, while providing responsive support to employees and internal stakeholders.
Key Responsibilities:
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Manage domestic and international hotel bookings based on approved travel requests, employee preferences, business requirements, and company policy.
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Arrange international airfare, including itinerary research, fare comparison, ticket booking, rebooking, cancellations, refunds, and schedule-change handling.
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Evaluate available travel options for cost, schedule, routing, baggage allowance, cancellation terms, and overall suitability.
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Coordinate multi-city, multi-country, and complex itineraries for employees and business travellers.
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Validate travel dates, traveller details, passport information, preferred routes, project or cost-centre details, and approval status before confirming bookings.
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Issue accurate booking confirmations and itineraries and ensure travellers receive all required travel documentation.
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Ensure all bookings comply with the company’s travel policy, approval matrix, preferred supplier arrangements, and budget requirements.
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Coordinate with travel management companies, airlines, hotels, and other travel vendors to resolve booking and service issues.
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Review booking confirmations, invoices, credit notes and refunds
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Track travel spends, savings, cancellations, unused tickets, and other relevant metrics.
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Provide required booking information to Finance for reconciliation, expense allocation, and reporting.
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Support vendor performance reviews and identify opportunities to improve rates, service quality, and booking efficiency.
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Maintain accurate records of travel requests, approvals, bookings, cancellations, refunds, and outstanding actions.
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Prepare periodic reports on travel volumes, spend, savings, exceptions, cancellations, and service levels.
Travel Arrangements
Vendor and Financial Coordination
Required Qualifications and Experience
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2–5 years of experience in corporate travel, travel operations, travel agency operations, or a similar role.
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Hands-on experience with international airfare bookings and hotel reservations.
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Experience managing itinerary changes, cancellations, refunds, reissues, and airline schedule disruptions.
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Strong working knowledge of Microsoft Excel, email, and travel or expense-management systems.
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Experience working with a global workforce or supporting travellers across different time zones is preferred.
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Familiarity with global hotel programs, corporate rates, negotiated rates, and travel-management-company processes.
Responsibilities
• Lead end-to-end execution of projects and cross-functional deliverables for Travel Desk Specialist.
• Collaborate closely with departmental peers and stakeholders to ensure seamless operational continuity.
• Monitor core performance KPIs, troubleshoot bottlenecks, and implement optimization protocols.
• Champion high quality standards, peer reviews, and comprehensive team documentation.
Candidate Skill Fit Analysis
Sign in to check profile matchRequired competencies and technical background for this position:
Estimated In-Hand Salary
New Tax Regime (AY 2026–27)Editable what-if calculation; when employer pay is not disclosed, the starting amount is an example, not a salary offer. Indicative estimate using standard assumptions for EPF, professional tax and Section 87A. Actual payroll, benefits and deductions vary by employer and individual.
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